Marco Beach Ocean Resort Policies

Guest Attire

Lobby

Guests should wear cover-ups over their bathing suits while in the lobby. Shoes and shirts must be worn in the lobby at all times.

Sale e Pepe

The dress code is resort casual.

Spa

Guests must wear robes and spa shoes while walking throughout the spa facility.

Fitness Facility

Tennis shoes and shirts are required at all times.

Resort Policies

Beach and Pool

Coolers are not permitted.

Reservation Policies

All Holidays

One-Bedroom Suites:

  • One-night deposit required at the time of booking
  • 7-day cancellation required*

Two-Bedroom Suites:

  • One-night deposit required at the time of booking
  • 7-day cancellation required*

December 18, 2015 - April 9, 2016 and All Holidays

One-Bedroom Suites

  • Two-night deposit required at the time of booking
  • 7-day cancellation required*

Two-Bedroom Suites:

  • Two-night deposit required at the time of booking
  • 14-day cancellation required*
  • A credit card deposit is required at the time of booking. Deposit is non-refundable for cancellations made beyond the cancellation periods stated above.   

  

No-Show Policy

Should a guest not arrive on the scheduled check-in date, the guest will be charged a no-show fee and the remainder of the reservation will be cancelled. The fee is the deposit amount for the reservation. Reinstating the reservation after the guest has missed the check-in date could result in paying the prevailing market rates for the suite.

Early Departure Policy

Guests who depart earlier than their initial scheduled departure date must notify the front desk at check-in to avoid an early departure fee. 

Modifications to Reservations

Changes to the length or dates of the reservation are subject to the availability of the new dates and may result in rate change. Deposit is non-refundable for any changes made beyond the cancellation periods stated above.

*Cancellation policies are for standard rates, excluding holidays, and are subject to change. Discounted rates have different cancellation policies. For rates and availability specific to your travel dates, contact our reservations department at 1-800-715-8517.

We are a 100% non-smoking property.

Check-in is at 4 p.m. and check-out is at noon.